Stramatel offers made-to-measure touch pads adapted to the customers pool including 240mm FINA approved touch pads.
The AquaTouch pads are easy to install and remain in a stable vertical position against the pool wall despite turbulent pool water conditions.
The non-slip and non-abrasive surface of the AquaTouch pads offer ease and comfort to competitors’ impacts and ensure reliability.
Lighter: Easier to carry and take in and out of the water.
Fixed only from the top: No need of front drilling and clamping.
Better grip: More efficiency and speed for the swimmers.
We accept payment via the following methods:
1) Debit/Credit Card via Braintree
2) Paypal or Debit/Credit Card* via Paypal
2) BACS / Bank Transfer (Please contact us for more details, if you would like to pay by this method)
* Your Debit/Credit Card will be charged at the point of checkout and payment is going through PayPal app.
DELIVERY / SHIPPING – COSTS
Delivery costs are calculated based on what you have added to your shopping cart. Due to shipping costs being based on size / weight of goods.
Once you proceed through the first part of the checkout process you will see the shipping options / costs for your chosen products / ship to country.
PROCESSING and DELIVERY / SHIPPING – TIMES
Please see below for our order processing times (ie production of your kit) and expected delivery times once shipped / despatched
For products we have in-stock, we will ship / despatch within 5 working days
MADE TO ORDER – SWIMWEAR
For Yordo and Diapolo products which are made to order, we expect to ship within 2 to 7 weeks
We have a range of products which we have to source / print on demand, for these we expect to ship within 1 to 2 weeks
Once your order has been shipped / despatched It will then take on average the following number of days for delivery:
UK – 1 to 2 working days
Europe – 3 to 5 working days
Rest of the world – 8 to 10 working days
DELIVERY for GIFT E-Vouchers – Immediately via Email
LARGE / BULKY / HEAVY ORDERS – A small handling fee will be required for orders over 20kg – we will contact you to confirm the fee amount, or please feel free to contact us in advance for a quote.
ALL OTHER COUNTRIES
Please see above, but please note: for ORDERS OVER 1KG – Please contact us in advance for a quote
Mens WP suit = approx 150g
Womens WP suit = approx 250g
CUSTOMS DUTY / VAT / CLEARING FEES (INSIDE UK – Brexit info)
Our business is registered in the United Kingdom. All Customs / VAT / Def. process fee are paid for Customers from the UK.
CUSTOMS DUTY / VAT / CLEARING FEES (OUTSIDE UK)
Our business is registered in the United Kingdom and we Export under Delivered At Place (DAP) terms, also called Delivered Duty Unpaid (DDU). This term indicates that the Customer takes responsibility for any Import costs, such as VAT, Duties, and Clearing fees.
Team Uniform / Custom Designed Products
Custom designed / team kit cannot be returned / refunded unless faulty.
Catalogue / Collection Products
If you need to return a catalogue / collection product to us, please notify us within 7 days and a returns reference will be issued – goods must be returned within 14 days of receipt of the order.
It’s important that any catalogue / collection products returned to us are returned in a re-saleable condition, this means that you have kept all original packaging and labels, and that the product is unused.
We would recommend that you return your products(s) via registered post (please note: you will need to pay for delivery which is non-refundable, unless faulty).
All successfully returned items will receive a store credit, which can then be used to purchase new sizes or other products.
The original shipping / delivery charges will not be refunded (unless products are faulty).
No products in the Quote Basket.